Privacy Policy

Introduction

Welcome to Off the Wall Greenscapes (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information when you use our website, https://otwg.staging.clickcolour.design (“Website”).

Please read this Privacy Policy carefully to understand how we collect, use, protect, and share your personal information. By accessing or using our Website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect and process personal information that you voluntarily provide to us when you use our Website, such as your name, email address, phone number, and other contact information.

Usage Information: We may automatically collect certain information about your usage of the Website. This information may include your IP address, browser type, operating system, device information, and other technical details. We collect this information to improve the functionality and performance of our Website.

Matomo Analytics: We use Matomo Analytics, a privacy-friendly web analytics service, to help us understand how visitors interact with our website. Matomo Analytics collects data about the pages you visit, the time spent on each page, and the actions you take on our site. Matomo Analytics collects information such as: IP address (anonymized), Browser type and version, Operating system, Device information, Referral sources, Pages visited, Time spent on pages, and Interactions with links and buttons on our site.

Cloudflare Caching: We use Cloudflare to improve the speed and security of our Website. Cloudflare may collect data about your interactions with our Website for security and performance monitoring.

How We Use Your Information

We may use the information we collect for the following purposes:

To provide, maintain, and improve our Website.
To communicate with you, respond to your inquiries, and provide customer support.
To send you updates, promotional materials, and newsletters if you have subscribed to them.
To analyze and understand how our Website is used and to improve its content and functionality.
To protect our Website and its users from security threats.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With trusted third-party service providers who assist us in operating our Website and conducting our business.
When required by law or in response to a legal process.
To protect our rights, privacy, safety, or property and those of our users.

Cookies and Tracking Technologies

Our Website may use cookies and similar tracking technologies to enhance your user experience and provide personalized content. You can adjust your browser settings to refuse cookies or to be notified when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our Website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our Website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

By using our Website, you consent to the terms of this Privacy Policy.

Off the Wall Greenscapes

Last updated: 2025-11-14